Frequently Asked Questions

Your initial online banking password is your four-digit birth year and the first two letters of the primary member’s last name. For security reasons your login needs to prompted by one of our team members and you must attempt to login within 72 hours. If your attempt to login happens beyond this timeframe, one of our representatives will need to reset your account. You can request a reset by contacting our solutions team at 937-236-2562 or solutions@treadwellcu.com.

If you have difficulties, please contact our solutions team at 937-236-2562 or solutions@treadwellcu.com. Please do not send your member number through email.

You will need a username and password to login to online banking. If you are unsure of what info to use, please contact our solutions team at 937-236-2562.

You will automatically be given access to online banking when you open your account. If you are unsure of your login info, please contact our solutions team at 937-236-2562.

Yes, we offer a mobile app for both Apple and Android phones. You can download our app by searching for Treadwell Credit Union in your app store.

Yes, you may register for online bill pay through your online banking account.