Frequently Asked Questions

No, there is no charge for a new debit card. If you have more than one replacement in a year’s time we do reserve the right to charge you $15 for the replacement.

The terms "debit card" and "check card" mean the same thing. A debit card withdraws money from your checking account as a check does; therefore, it debits your account. It can also withdraw money from your savings account, if you have it set up that way when you ask for a card.

Our daily limits on a debit card vary. Please contact our solutions team at 937-236-2562 to find out your daily limit.

There is no charge for making a purchase with your debit card.

Call 1-866-657-0685.

Yes.

It is the security code found on the back of your debit card that helps encode your banking information.